Purchase Policies

Purchases may be made directly off of this web site, over the phone or by fax if you have a Business Account set up with us. We accept Master Card, Visa, PayPal, Discover and American Express cards for all purchases. Business checks, bank drafts, personal checks and money orders may also be used for payment with prior written approval. Please note that any payment made by check will result in up to a 10 business day shipping delay while the check clears the issuing bank. If you have any questions about these purchase policies please Contact Us.

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Shipping Policies

Generally all items purchased from this web site, over the phone or by fax for our Business Account clients are shipped the same business day. Orders received on weekends or holidays will be shipped the next business day. We ship via UPS Ground unless an alternate shipping method is requested. Other shipping methods we offer are UPS Overnight, UPS Expedited, Fed Ex 2-day, Fed Ex Overnight and US Mail. Shipping charges in most circumstances are NON REFUNDABLE. All orders are shipped with a tracking number that you can use to track your shipment status on this web site. For more information about our shipping procedures please Contact Us.

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Refund & Return Policies

If you are ever unhappy with any purchase please Contact Us immediately we will remedy the situation. We pride ourselves in our work and return policy, if you are not happy, we are not happy and will do anything we can to make it right. When it comes to design work we do our best to make the customers needs the first priority.

Designer will use reasonable efforts to ensure Client’s desired Services are produced in a style and manner consistent with Vendor’s current portfolio and Designer will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:

  1. Every client  is different, with different tastes, budgets, and needs;
  2. services are often a subjective art and Designer has a unique vision, with an ever-evolving style and technique;
  3. Designer will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions;
  4. Although Designer will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Designer shall have final say regarding the aesthetic judgment and artistic quality of the Services.
  5. The first payment is a non-refundable retainer. At a minimum, Client agrees that the retainer fee fairly compensates Designer for committing to provide the Services and turning down other potential projects/clients.
  6. After website projects are live there will be no refunds on design, and or migration of websites.
  7. after design or print projects have been started there will be no refunds on projects as we have already taken the time to work on your design & have put hours into the design process.

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If you have any questions dont hesitate to contact us. We appreciate your business & hope you have a great day.
Swarm Branding & Design
101 S Rainbow Blvd #18
Las Vegas, Nevada 89146
United States